Alerts and Queryables for Device Reset

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Alerts and Queryable for Device Resets

Outcome: Monitoring and alerting capabilities are enabled for Device Reset. Device reset KPI is about identifying when a device reboots. The feature is enabled for all the devices deployed in all environments.

Dashboard Example:

Dashdoard for Device Reset

Dashdoard 2 for Device Reset

Alert NamePriorityQueryableNotes
Device RebootP3device_reset_state_violationAn alert is generated when the Device reboots.

As defined in RFC 1213, the SNMP sysUpTime counter is a 32-bit value that peaks at 4,294,967,295. This represents approximately 497.1 days (specifically 497 days, 2 hours, 27 minutes, and 53 seconds). Once this limit is reached, the counter “wraps around” and automatically resets to zero.

Detection Condition

A decrease in the sysUpTime value does not automatically trigger a reboot alert. This is because a lower value could simply indicate a natural counter rollover after 497 days rather than a physical restart.

In Selector, we precisely monitor the sysUpTime calculations to distinguish between a routine counter wrap-around and a genuine system reboot.

By accounting for this 497-day cycle, we ensure that “Device Reset” alerts are only dispatched for actual hardware or software reboots, eliminating false positives caused by counter limitations.

Device Reset SysupTime Image 3

Queryables

device_reset_state_violation where device_vendor!~“CA|Firemon|Forescout|InfoBlox|ISE|NetBrain|NetMRI|Netscout|CISCO ISE|UDPD”

NOTE: Vendor list should be adjusted for equipment environment.